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Customer Service Manager & Admin Manager (Remote) US$50K–US$80K a year

We are actively looking for a dependable, detail-oriented Admin Associate who can provide essential support across communications, event coordination, and daily operational tasks. This role is ideal for someone who thrives in a dynamic environment, enjoys multitasking, and can work efficiently with minimal supervision. As a part-time remote position requiring 10–30 hours per week, it offers the flexibility needed to support a balanced personal and professional life.

This opportunity is perfect for individuals who are organized, tech-savvy, and eager to contribute to a team-oriented environment. You will play an important part in strengthening internal operations, maintaining communication flow, and ensuring that events and administrative tasks run smoothly. With flexible hours and remote convenience, this position provides an excellent balance of independence, responsibility, and career growth.


Role Overview

As the Admin Associate, your primary responsibilities will include managing communications, coordinating events, supporting hiring and onboarding, and assisting with daily administrative duties. You will work closely with team members to ensure operations remain smooth, organized, and efficient. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to handling multiple tasks simultaneously.

Because this is a remote position, you’ll need to be comfortable with virtual collaboration tools, digital communication, and self-directed work. You will have the independence to set your working hours within the required timeframe, making this position highly suitable for individuals managing multiple responsibilities or seeking flexible part-time employment.


Key Deliverables and Responsibilities

1. Managing Email and Chat Communications

You will be the central point of contact for handling incoming email and chat messages. This includes responding to inquiries, directing messages to appropriate team members, organizing communication threads, and ensuring that important information is not missed. Strong written communication skills and professionalism are important, as your role directly influences the workflow and timeliness of our team interactions.

2. Creating Event Pages on Shopify

A major part of this role involves creating and maintaining event pages on Shopify. You will upload event details, descriptions, images, pricing, and availability. Ensuring accuracy across all event pages is essential to provide a smooth and reliable customer experience. Familiarity with Shopify or willingness to quickly learn is important.

3. Handling Pre- and Post-Event Tasks

Events require coordination before, during, and after they take place. Your responsibilities will include preparing event-related materials, confirming scheduling, organizing attendees, and supporting logistics. After each event, you will assist with follow-up communication, documentation, report preparation, and updating relevant systems. This helps maintain a seamless and professional experience for both internal teams and participants.

4. Researching and Coordinating Venues

Although the position is remote, you will play a key role in researching venues for different types of events. This includes contacting venue representatives, comparing pricing, evaluating availability, and recommending locations that align with event requirements. You may also assist with booking and confirming venue reservations.

5. Supporting Member Onboarding

As new members join the team or organization, you will ensure they receive a smooth onboarding experience. Tasks may include preparing welcome materials, setting up accounts, organizing documentation, and guiding new members through onboarding stages. Your involvement ensures a supportive and organized beginning for each new team member.

6. Assisting with Hiring Coordination

You will support hiring activities through scheduling interviews, communicating with applicants, preparing documents, and assisting recruiters as needed. Strong organizational skills are essential, as you will help ensure the hiring process runs efficiently.

7. Preparing Invoices and Reconciling Transactions

You will assist with basic financial tasks such as preparing invoices, collecting payment information, reconciling expenses, and ensuring accurate record-keeping. Strong attention to detail and accuracy are crucial for maintaining clean and transparent financial documentation.


Employee Benefits

This position comes with a comprehensive set of benefits designed to support your financial, personal, and professional well-being. These include:

401(k) Retirement Plan

Secure your long-term future with retirement savings support, helping you build financial stability over time.

Health Insurance

Comprehensive medical coverage ensures you have access to essential healthcare services, promoting long-term wellness and peace of mind.

Paid Time Off

Enjoy paid time off that allows you to rest, recharge, and maintain work-life balance.

Dental Insurance

Access routine dental care and treatment coverage to support your oral health needs.

Internet Reimbursement

Since the role is remote, you will receive reimbursement to cover a portion of your internet expenses, ensuring you stay connected and productive without added financial strain.

Paid Holidays

Celebrate national holidays without losing income—these days are fully paid.

Work From Home

Enjoy complete remote flexibility, reducing commute stress and allowing you to work in a comfortable environment.

Opportunities for Advancement

We value growth and offer opportunities for promotion, skill development, and advancement into larger roles within the organization.

Flexible Schedule

Work the hours that best fit your lifestyle within the expected weekly timeframe, offering you complete scheduling freedom.


Conclusion

This Admin Associate role offers the perfect combination of flexibility, remote convenience, responsibility, and growth potential. If you are organized, reliable, and enthusiastic about supporting operations and events, this position provides an excellent opportunity to develop your skills and contribute meaningfully to a growing team.

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