Virtual Assistant – Home Service Leads | US$15–US$30 an hour | United States
Virtual Assistant | Job highlights
Identified by Google from the original job post
Qualifications of Virtual Assistant
- The ideal candidate **must have experience in the home services industry (hardscaping, backyard makeovers, and pools) ** and an understanding of how to speak with homeowners who may be anxious about their projects
- ✅ Home services industry experience REQUIRED – You must know how to speak with homeowners who may be anxious about their project
- ✅ Strong phone communication skills – Confident, professional, and able to build trust quickly
- ✅ Clear and Professional communication
- ✅ Ability to handle 50+ calls per day, 6-7 days a week
- ✅ Fast response time – Must be available by phone and computer to ensure speed to lead (fast follow-up)
- ✅ Comfortable with technology – Will be using Leadsimple CRM (requires mobile and desktop apps)
- ✅ Must be proactive – If you notice an issue, speak up immediately instead of assuming things are working correctly
- ✅ Ability to read and reference Google Sheets – No data entry required, just the ability to understand lead details
- Do you have experience working in the construction or home services industry?
- Have you ever dealt with a difficult or unresponsive lead?
- Have you worked in a role that required calling leads and booking appointments?
- People with a criminal record are encouraged to apply
Benefits for Virtual Assistant
- Pay: $15.00 – $30.00 per hour
- Expected hours: 10 – 30 per week
- Flexible schedule
- Professional development assistance
- Every weekend
Responsibilities of Virtual Assistant
- The primary objective of this role is to book face-to-face estimates for our contractor clients by engaging homeowners promptly after they express interest
- Make outbound calls (40+ per day) to homeowner leads as soon as they come in, qualify their interest in home improvement projects, collect relevant details, and schedule appointments—while also managing 50+ new leads daily to ensure timely follow-ups
- Record all information in the Leadsimple CRM
- Manually reply to text messages and send emails as needed to engage potential clients—while automated texts and emails are sent out, prompt calls are the priority for speed to lead
- Use our Leadsimple CRM system, which handles outbound calls and tracks lead status
- Report any issues immediately—do not assume things are set a certain way
- Use state-specific phone numbers provided through Leadsimple CRM (requires both desktop and mobile apps)
Job description for Virtual Assistant
We are looking for a highly responsive and proactive Virtual Assistant to manage outbound calls, texts, and emails for homeowner leads in our home services business. The ideal candidate **must have experience in the home services industry (hardscaping, backyard makeovers, and pools) ** and an understanding of how to speak with homeowners who may be anxious about their projects. The primary objective of this role is to book face-to-face estimates for our contractor clients by engaging homeowners promptly after they express interest.
Key Responsibilities of Virtual Assistant:
• Make outbound calls (40+ per day) to homeowner leads as soon as they come in, qualify their interest in home improvement projects, collect relevant details, and schedule appointments—while also managing 50+ new leads daily to ensure timely follow-ups. Record all information in the Leadsimple CRM.
• Manually reply to text messages and send emails as needed to engage potential clients—while automated texts and emails are sent out, prompt calls are the priority for speed to lead.
• Use our Leadsimple CRM system, which handles outbound calls and tracks lead status.
• Report any issues immediately—do not assume things are set a certain way.
• Use state-specific phone numbers provided through Leadsimple CRM (requires both desktop and mobile apps).
Requirements of Virtual Assistant:
✅ Home services industry experience REQUIRED – You must know how to speak with homeowners who may be anxious about their project.
✅ Strong phone communication skills – Confident, professional, and able to build trust quickly.
✅ Clear and Professional communication.
✅ Ability to handle 50+ calls per day, 6-7 days a week.
✅ Fast response time – Must be available by phone and computer to ensure speed to lead (fast follow-up).
✅ Comfortable with technology – Will be using Leadsimple CRM (requires mobile and desktop apps).
✅ Must be proactive – If you notice an issue, speak up immediately instead of assuming things are working correctly.
✅ Ability to read and reference Google Sheets – No data entry required, just the ability to understand lead details.
• Do you have experience working in the construction or home services industry?
• Have you ever dealt with a difficult or unresponsive lead?
• Have you worked in a role that required calling leads and booking appointments?
• Do you currently work full-time?
Job Type: Part-time
Pay: $15.00 – $30.00 per hour
Expected hours: 10 – 30 per week
Benefits:
• Flexible schedule
• Professional development assistance
Schedule:
• Every weekend
• Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
• Do you have experience working in the construction or home services industry?
• Have you ever dealt with a difficult or unresponsive lead?
• Have you worked in a role that required calling leads and booking appointments?
• Do you currently work full-time?
Work Location: Remote