Spanish-Speaking Field Support Engineer (Electro-Mechanical, UK)
Job Description: Spanish-Speaking International Field Support Engineer (Electro-Mechanical)
Spanish-Speaking Field Support Engineer are seeking a talented and motivated Product Support/Technical Engineer who is fluent in both English and Spanish. This is a field-based role requiring strong technical expertise, excellent communication skills, and the ability to provide exceptional support to our customers.
Key Responsibilities:
Technical Training and Support of Spanish-Speaking Field Support Engineer:
- Act as a key technical specialist, responsible for onboarding new trade customers to our Stiltz Homelifts range.
- Deliver in-house classroom training and on-site technical training to trade customers across the UK and internationally.
- Provide first-line technical support, troubleshooting, and advice to ensure customers can install, service, and maintain our award-winning homelift products effectively.
Customer Engagement:
Spanish-Speaking Field Support Engineer
- Collaborate with our R&D engineering team to support product testing and improvements.
- Contribute to the introduction of new products by providing insights and feedback from the field.
Travel and Autonomy:
- Be prepared for extensive international travel to deliver training and support to customers around the world.
- Work independently as part of a small, highly skilled team, managing your schedule and responsibilities effectively.
What We Offer Spanish-Speaking Field Support Engineer:
We value our employees and are proud to offer a comprehensive benefits package that includes:
- Competitive Salary: £41,550 per annum.
- Company Vehicle: For professional use.
- Generous Holiday Entitlement: 25 days of annual leave, 8 statutory holidays, plus an additional day for your birthday.
- Pension Scheme: Secure your future with our company pension plan.
- Life Assurance & Critical Illness Cover: Peace of mind for you and your family.
- Company Bonus Scheme: Recognizing your contributions to our success.
- Health Benefits: Enhanced cash health plan and access to a Health & Wellbeing program.
- Cycle to Work Scheme: Encouraging a healthy, eco-friendly commute.
- Employee Discounts: Access to exclusive offers.
- Referral Scheme: Rewarding you for introducing exceptional talent to our team.
- Free On-Site Parking: For convenience when working at our West Midlands HQ.
- Comprehensive Training and Development: A fully supported induction program and ongoing training to ensure your success in the role.
What You Need to Succeed Spanish-Speaking Field Support Engineer:
Experience and Qualifications:
- Proven track record in a similar field-based international technical support role.
- A relevant technical qualification, such as SVQ/NVQ Level 3 in Mechanical or Electrical Engineering.
- Strong technical proficiency with effective problem-solving and analytical skills.
Skills and Attributes of Spanish-Speaking Field Support Engineer:
- Ability to work autonomously while being an integral part of a team.
- Excellent interpersonal and communication skills, with a focus on customer satisfaction.
- Ability to articulate technical instructions clearly and effectively.
- A passion for delivering outstanding service and taking care of our customers.
Language and Travel Requirements of Spanish-Speaking Field Support Engineer:
- Fluent in Spanish and English (both written and verbal) is essential.
- Valid passport and willingness to travel extensively, including internationally.
- Full UK driving license.
Location of Spanish-Speaking Field Support Engineer:
This role is based in the United Kingdom, ideally within commuting distance of our Stiltz HQ in Kingswinford, West Midlands. Extensive European and international travel is a key component of the role.
About Stiltz Homelifts:
At Stiltz Homelifts, we are committed to empowering individuals to live independently in their own homes. Our innovative homelifts are designed to enhance quality of life, offering a practical and stylish solution for mobility needs. As a global leader in our field, we pride ourselves on our customer-centric approach and our dedication to innovation.
Why Spanish-Speaking Field Support Engineer Join Us?
If you are an exceptional individual with a solid technical background and a proven ability to excel in a field-based technical support role, we want to hear from you. At Stiltz, you will have the opportunity to work with cutting-edge technology, travel the world, and make a real difference in people’s lives.
Apply now to join our dynamic and dedicated team and take the next step in your career with Stiltz Homelifts.
Important Notes of Spanish-Speaking Field Support Engineer:
- No agencies, please. We work with a select group of recruitment agencies and do not accept unsolicited CVs.
Make your mark in a role that offers challenge, variety, and the chance to grow with a forward-thinking company.