Part-Time Remote Social Media Support—£25/hr UK
Are you active on social media and enjoy helping others? Would you like to earn money while working from home on your own schedule? If so, this entry-level, part-time remote position might be the perfect fit for you.
We are currently hiring enthusiastic and reliable individuals for the role of Social Media Support Associate. This is a remote opportunity offering £25 per hour, designed specifically for individuals with no prior experience in social media management or customer support. Full training is provided, and the hours are flexible, making this role ideal for students, stay-at-home parents, retirees, or anyone seeking part-time income from the comfort of home.
About social media support
In this role, you will help monitor, respond to, and manage interactions on social media platforms such as Facebook, Instagram, Twitter (X), TikTok, and LinkedIn. You will represent a brand’s online presence, ensuring that customer messages and comments are acknowledged and addressed in a timely and respectful manner.
As an entry-level position, no formal experience is necessary. We will provide comprehensive onboarding, including support materials and practical training to ensure your success. You will also receive guidance from a supervisor, along with weekly check-ins to help you stay on track.
This is an excellent opportunity for those interested in digital support roles, remote work, or gaining exposure to the online customer service and social media management field.
Key Responsibilities of social media support
- Monitor assigned social media platforms for comments, questions, and messages.
- Respond to inquiries using provided templates and communication guidelines.
- Escalate more complex issues to supervisors or client support teams.
- Track and document customer interactions and engagement patterns.
- Use basic scheduling tools to post or reschedule content when required.
- Maintain a helpful and professional tone in all communications.
- Report suspicious, inappropriate, or spam activity to supervisors.
What You Will Learn
- Basics of social media customer service and professional communication.
- Use of social media management tools like Hootsuite, Buffer, and Meta Business Suite.
- Understanding platform-specific etiquette and brand voice.
- Introduction to engagement metrics and social media performance tracking.
- Remote work practices including task management and communication tools.
Ideal Candidate Profile
- Must be at least 18 years old and legally authorized to work in the UK.
- Strong written English skills and good reading comprehension.
- Familiarity with platforms like Facebook, Instagram, and Twitter.
- Basic computer or smartphone literacy.
- Ability to follow written instructions and use templates effectively.
- Reliable internet access and access to a device for completing tasks.
- Consistent availability for 10–15 hours per week.
- Strong attention to detail, self-motivation, and a willingness to learn.
No Experience? No Problem
This position is designed for beginners and first-time remote workers. If you’ve never had a job in customer service, social media, or remote support, that’s absolutely fine. All training is provided at no cost, and you will be supported throughout the process by a friendly and experienced team.
This is also a great fit for individuals transitioning into the workforce, returning to work after a break, or looking to earn part-time income alongside their current commitments.
Work Schedule
- Part-time hours: typically 10–20 hours per week.
- Choose your own hours: weekdays, evenings, or weekends.
- 100 percent remote: work from anywhere in the UK.
- Flexible arrangements allow you to plan work around your lifestyle.
Compensation and Benefits
- Competitive pay: £25 per hour.
- Payments made weekly or bi-weekly.
- No commuting or travel required.
- Comprehensive training and ongoing guidance provided.
- Access to future internal opportunities and skills development.
- Remote-first company culture with supportive team dynamics.
About social media support
We are a UK-based digital support services provider helping businesses manage and grow their social media presence. Our mission is to make online communication efficient and human, while creating accessible work opportunities for people across the country. Our team values inclusivity, flexibility, and learning, and we are committed to helping every team member grow their skills and confidence in a digital environment.
We partner with small and medium-sized businesses who require support in managing their online engagement, and we connect them with talented individuals who can handle routine messages, comments, and content workflows with care and accuracy.
Application Process
We have made our application process as simple and accessible as possible. No CV is required to apply.
To begin, complete a short application form through our website or job portal. If selected, you will be invited to complete a short communication and typing task. Successful applicants will be contacted within 3 to 5 business days and invited to a virtual orientation session.
We encourage applicants from all backgrounds, regardless of previous work history, education level, or location within the UK. What we value most is your communication skills, reliability, and eagerness to learn.
Job Summary
- Position: Social Media Support Associate (Part-Time, Remote)
- Pay: £25 per hour
- Location: United Kingdom (remote work from home)
- Experience: No prior experience required
- Hours: Flexible, minimum 10 hours per week
- Training: Full training and support provided
- Start Date: Rolling applications accepted
If you are looking for a flexible, home-based job that allows you to build digital skills while earning a competitive hourly rate, this opportunity is ideal. Start building your remote career today.
Apply now to get started.