Senior Community Manager Monarch Money United States

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Job description

🌟 We’re Hiring! 🌟 Monarch Money is on the hunt for a Senior Manager to join our dynamic team. If you’re passionate about building and nurturing online communities and have a knack for engaging with audiences, we’d love to hear from you! As part of our team, you’ll play a crucial role in shaping the future of personal finance, helping our users achieve their financial goals while building a supportive and thriving . Ready to make a difference? Apply now: https://jobs.ashbyhq.com/monarchmoney/240ad094-c378-4c22-9d7f-24250b19f8d9 About Us Monarch came out of private beta in early 2021. Since that time we have quickly become one of the premier ways to manage your financial life. Customers love the product and we have seen rapid, organic growth. Our users say that Monarch helps them feel more confident in their finances, and more confident in their financial future. Our founding team consists of product-driven, serial entrepreneurs with multiple exits. Additionally, our CEO was one of the original creators of Mint.com and has a unique perspective on what is needed to meet consumers’ needs in this market. We are passionate about building a company, product and brand that both customers and employees love. We are well-funded by top venture firms and angel investors. We founded the company as a fully-remote team (pre Covid!) and are open to applicants that live within a 5 hour time zone difference of US Pacific Time. About the Role: As the Senior Manager at Monarch Money, you will play a pivotal role in crafting and executing our comprehensive strategy. This role is not just about managing our existing Reddit community and social media platforms; it’s about strategically expanding our reach, deepening user engagement, and leveraging community insights to drive product and marketing innovation. You will be the voice of Monarch Money within the community, and the champion of our users within the company, ensuring their feedback shapes our growth. Key Responsibilities: • Develop and implement a robust community strategy that aligns with Monarch Money’s mission and business goals, enhancing user engagement and retention. • Oversee the Monarch Money subreddit, fostering a constructive environment where users can share their financial journeys, advice, and feedback. • Actively engage with the community across platforms, initiating discussions, responding to queries, and providing valuable content that enriches user experience. • Lead our Valued Contributors group, creating a vibrant community of advocates, and utilizing their insights to inform product development and marketing strategies. • Strategically manage and grow our presence on Twitter, Meta, and other social platforms, creating content that resonates with our audience and drives engagement. • Establish mechanisms to collect and analyze community feedback, translating user insights into actionable recommendations for product improvements and marketing initiatives. • Identify and launch new community initiatives aimed at boosting user engagement, satisfaction, and growth, measuring their impact and iterating based on performance. Ideal Candidate: • You have a track record of successfully managing and growing online communities, especially on Reddit, with a strategic mindset towards community engagement. • Genuine interest in personal finance, eager to share knowledge and help others achieve their financial goals. • Exceptional writing and interpersonal skills, capable of engaging a diverse online community positively and constructively. • Proficient with social media management and analytics tools, understanding how to leverage them for community growth and engagement. • Self-starter capable of working autonomously in a remote environment, with the discipline to stay connected and responsive to community needs, including during peak engagement periods. Benefits • Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere. • Competitive cash and equity compensation in a hyper growth, early stage company :rocket:. • Stipend to set-up your ideal working environment. • Medical, dental and vision benefits (Full time US only). • 401k (US only). • Unlimited PTO. • 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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