Remote Email Chat Representative and Call Centre Support
United States
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Job highlights ..
Identified by Google from the original job post
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Qualifications ..
- Excellent communication skills, both written and verbal
- Strong customer service orientation with a focus on problem-solving
- Proficiency in typing and computer navigation7 more items(s)
Benefits ..
- Competitive salary and performance-based incentives
- Opportunities for career growth and advancement
Responsibilities ..
Job Summary:
- As a Remote Email Chat Representative and Call Centre Support, you will be responsible for providing timely and accurate assistance to customers via email, chat, and phone
- You will serve as the first point of contact for customer inquiries, resolving issues efficiently and maintaining a high level of professionalism at all times
- Respond to customer inquiries via email, chat, and phone in a prompt and courteous manner
- Provide accurate information and assistance to customers regarding products, services, and account inquiries
- Resolve customer complaints and escalate issues as necessary to ensure timely resolution
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve overall customer satisfaction and service quality
- Ability to multitask and prioritize tasks in a fast-paced environment
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Key Responsibilities:
DriversnotePart-time Customer Support Specialist (Western Canada)Driversnote • via Up2staff9 days agoContractorNo Degree MentionedApply on Up2staffApply on Amazon StoreApply on Indeed Jobs – Jobhogi.comJob descriptionTime zones: CST (UTC -6), MST (UTC -7), PST (UTC -8), NST (UTC -3:30)Hej! We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation, so we try to remove this tedious work and simplify our customers’ lives by saving them time and money.Our primary mar…Report this listingMore jobs at DriversnoteSee web results for DriversnoteTThe Elite JobRemote Email Chat Representative and Call Centre SupportThe Elite Job • United States • via The Elite Job18 hours agoUS$20–US$30 an hourFull-time and Part-timeNo Degree MentionedApply directly on The Elite JobApply on USA Remote Job MysmartprosApply on FlexcareerpathApply on Remote Jobs USAApply on Remote Jobs USAApply on Remote Jobs USAApply on Remote Jobs USAJob highlightsIdentified by Google from the original job postQualificationsExcellent communication skills, both written and verbalStrong customer service orientation with a focus on problem-solvingProficiency in typing and computer navigationWorking Hours: Flexible working hours, including evenings and weekends, may be requiredKnowledge of customer service principles and practicesAbility to adapt to new technologies and software applications quicklyStrong attention to detail and accuracyAbility to work effectively both independently and as part of a teamComprehensive training and ongoing supportFlexible work schedules and remote work optionsBenefitsCompetitive salary and performance-based incentivesOpportunities for career growth and advancementResponsibilitiesJob Summary: As a Remote Email Chat Representative and Call Centre Support, you will be responsible for providing timely and accurate assistance to customers via email, chat, and phoneYou will serve as the first point of contact for customer inquiries, resolving issues efficiently and maintaining a high level of professionalism at all timesRespond to customer inquiries via email, chat, and phone in a prompt and courteous mannerProvide accurate information and assistance to customers regarding products, services, and account inquiriesResolve customer complaints and escalate issues as necessary to ensure timely resolutionMaintain detailed records of customer interactions and transactionsCollaborate with team members to improve overall customer satisfaction and service qualityAbility to multitask and prioritize tasks in a fast-paced environmentJob descriptionThe Elite Job is a leading provider of remote customer support solutions, specializing in email, chat, and call center services. Committed to delivering exceptional customer experiences, we work with a diverse range of clients across various sectors to ensure their customers receive the highest level of support.Job Title: Remote Email Chat Representative and Call Centre SupportJob Summary: As a Remote Email Chat Representative and Call Centre Support, you will be responsible for providing timely and accurate assistance to customers via email, chat, and phone. You will serve as the first point of contact for customer inquiries, resolving issues efficiently and maintaining a high level of professionalism at all times.Key Responsibilities:• * Respond to customer inquiries via email, chat, and phone in a prompt and courteous manner.• * Provide accurate information and assistance to customers regarding products, services, and account inquiries.• * Resolve customer complaints and escalate issues as necessary to ensure timely resolution.• * Maintain detailed records of customer interactions and transactions.• * Collaborate with team members to improve overall customer satisfaction and service quality.• Required Skills and Qualifications:• * Excellent communication skills, both written and verbal.• * Strong customer service orientation with a focus on problem-solving.• * Ability to multitask and prioritize tasks in a fast-paced environment.• * Proficiency in typing and computer navigation.• * Previous experience in customer service or call center roles is preferred but not required.• Experience: Previous experience in customer service or call center roles is preferred but not required.Working Hours: Flexible working hours, including evenings and weekends, may be required.Knowledge, Skills, and Abilities:• * Knowledge of customer service principles and practices.• * Ability to adapt to new technologies and software applications quickly.• * Strong attention to detail and accuracy.• * Ability to work effectively both independently and as part of a team.• Benefits:• * Competitive salary and performance-based incentives.• * Opportunities for career growth and advancement.• * Comprehensive training and ongoing support.• * Flexible work schedules and remote work options.• * Health and wellness benefits package.• Why Join The Elite Job: Joining The Elite Job means becoming part of a dynamic team dedicated to delivering exceptional customer experiences. We offer opportunities for growth, a supportive work environment, and the chance to make a meaningful impact in the lives of our clients and their customers.
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