Customer Service Agent – Remote job
Customer Service Agent – Remote job
Are you looking for an exciting remote opportunity in customer service? Avansel Recruitment is currently seeking a Customer Service Agent to join our team based in Northampton. This full remote job offers a competitive salary and the flexibility to work from anywhere in the United Kingdom.
Salary & Terms
- Competitive Annual Compensation: £28,000 – £32,000, based on your experience and expertise in e-commerce customer service.
- Fully Remote Role: Enjoy the benefits of working from home.
- Core Work Hours: 10:00 AM to 4:00 PM (6 hours).
- Flexible Shift Options: Start your shift anytime between 8:00 AM and 10:00 AM, and end between 4:00 PM and 6:00 PM, ensuring a 6-hour workday within core hours.
- Lunch Break: 1 hour, flexible, can be taken anytime between 11:30 AM and 2:30 PM.
Role & Responsibilities
As a Customer Service Agent – Remote job holder, you will be responsible for delivering exceptional customer service through various virtual communication channels. Your primary duties will include:
- Customer Support: Assist customers with order inquiries, product information, and shipping details.
- Issue Resolution: Resolve customer issues related to returns, refunds, and order discrepancies.
- Collaboration: Work closely with logistics and fulfillment teams to ensure timely resolution of customer concerns.
- Record Maintenance: Maintain accurate records of customer interactions and contribute to improving customer service processes.
Minimum Requirements
To be successful in this Customer Service Agent – Remote job, you must have:
- Experience in Customer Service: Proven experience in a customer service role, preferably in e-commerce.
- Excellent Communication Skills: Strong interpersonal and communication skills for remote interactions.
Why Join Us?
Avansel Recruitment is committed to creating a supportive and flexible work environment. As a Customer Service Agent – Remote job team member, you’ll enjoy:
- Work-Life Balance: The flexibility to choose your start and end times within the specified range, making it easier to balance work with personal commitments.
- Professional Growth: Opportunities for continuous learning and development in a dynamic and growing field.
- Supportive Team Environment: A collaborative team culture that values your input and contributions.
About Avansel Recruitment
Avansel Recruitment is a leading HR consultancy in the UK, dedicated to connecting talented individuals with top-tier job opportunities. Our mission is to provide exceptional service to both clients and candidates, ensuring the best fit for every role. This job offer has been enriched by Jobgether.com and has received a 72% flex score, highlighting its flexible and remote-friendly nature.
How to Apply
If you are passionate about delivering outstanding customer service and are looking for a remote opportunity that offers flexibility and competitive pay, we would love to hear from you. Apply now to join our team as a Customer Service Agent – Remote job.
To apply, please submit your CV along with a cover letter detailing your experience and why you are a great fit for this role. We look forward to welcoming you to our team and working together to provide exceptional customer service to our clients.
