Remote Outbound Scheduler Family Medicine Austin • Austin, TX, USA US$20–US$22 an hour
Remote
Job highlights
Identified by Google from the original job post
Qualifications
- This role is perfect for someone who thrives in a goal-oriented environment and possesses excellent communication skills, attention to detail, and the capacity for independent, positive action
- Proven experience in a call center (minimum 1 year)
- Proficient with EMR systems, preferably EClinicalWorks
- Excellent communication and customer service skills
- Self-motivated with a strong sense of urgency and problem-solving skills
Benefits
- Pay: $20.00 – $22.00 per hour
- Competitive salary and benefits package including paid holidays, accrued paid time off, and partial coverage of medical insurance premiums
- Pay: $20.00 – $22.00 per hour
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Monday to Friday
Responsibilities
- Hours: Full-time, 8:00 AM – 5:00 PM, Weekdays
- Conduct friendly and informative patient interactions over the phone
- Efficiently manage inbound and outbound calls to set up, confirm, or reschedule appointments
- Keep detailed records of appointments and patient interactions in various electronic systems
- Ensure data integrity and accuracy in scheduling using specific codes
- Collect and verify patient insurance information
- Support patients with documentation required for their appointments
- Maintain a professional demeanor and appearance
- Tackle additional duties as assigned by leadership
- Primarily remote, with occasional in-person meetings or training sessions as required
Job description
Join Our Remote Team as an Outbound Medical Scheduler! Location: Remote (Based in Austin, Texas) Hours: Full-time, 8:00 AM – 5:00 PM, Weekdays Pay: $20.00 – $22.00 per hour About Family Medicine Austin: Join a team that’s dedicated to enhancing patient care through cutting-edge diagnostic testing. At Family Medicine Austin, we focus on improving life quality and longevity. As a crucial part of our team, your efforts will directly enhance our company’s reputation and make a significant impact on patient health. If you’re looking for a role that is both challenging and rewarding, you’ll find it here! Job Overview: We’re looking for a dedicated Outbound Medical Scheduler to coordinate appointments and manage schedules from the comfort of your home. This role is perfect for someone who thrives in a goal-oriented environment and possesses excellent communication skills, attention to detail, and the capacity for independent, positive action. Key Responsibilities: · Conduct friendly and informative patient interactions over the phone. · Efficiently manage inbound and outbound calls to set up, confirm, or reschedule appointments. · Keep detailed records of appointments and patient interactions in various electronic systems. · Ensure data integrity and accuracy in scheduling using specific codes. · Collect and verify patient insurance information. · Support patients with documentation required for their appointments. Additional Responsibilities: · Maintain a professional demeanor and appearance. · Tackle additional duties as assigned by leadership. Requirements: · Proven experience in a call center (minimum 1 year). · Proficient with EMR systems, preferably EClinicalWorks. · Experience in a medical office or with patient registration (2+ years preferred). · Excellent communication and customer service skills. · Self-motivated with a strong sense of urgency and problem-solving skills. · Bilingual abilities in Spanish are preferred. Benefits: Competitive salary and benefits package including paid holidays, accrued paid time off, and partial coverage of medical insurance premiums. Working Conditions: Primarily remote, with occasional in-person meetings or training sessions as required. Join us and contribute to a team that values quality healthcare and patient satisfaction. Apply today to become a part of Family Medicine Austin and start making a difference from your home office! Job Type: Full-time Pay: $20.00 – $22.00 per hour Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Healthcare setting: • Clinic Medical specialties: • Primary Care Schedule: • Monday to Friday Location: • Austin, TX (Required) Work Location: Remote