Full-Stack Developer(Integration-Focused)-Remote | United States
Full-Stack Developer | Job highlights
Identified by Google from the original job post
Qualifications of Full-Stack Developer
- Strong proficiency in Node.js, Python, or Java
- Experience with WebSockets, RESTful APIs, and third-party integrations (e.g., Twilio, Five9)
- Frontend framework experience (React, Angular, or similar)
- Familiarity with customer support platforms and agent tooling
- 3–7+ years of relevant development or cloud engineering experience
- Hands-on experience with at least one: NICE CXone or Amazon Connect
- Familiarity with CRM/contact center data flows and customer service operations
- Experience working in Agile teams and CI/CD environments
Benefits of Full-Stack Developer
- Opportunity to work on high-impact transformation initiatives
- Collaborative and inclusive team culture
- Professional development and certification support
- Competitive compensation and benefits (customize as needed)
- Job Types: Full-time, Part-time, Contract, Temporary
- 8 hour shift
- Monday to Friday
Responsibilities of Full-Stack Developer
- You’ll be a critical part of our client’s efforts to modernize and optimize customer experience operations through intelligent automation, deep integrations, and scalable cloud-native architecture
- Build scalable middleware and dashboards connecting CRMs, contact centers, and analytics platforms
- Design real-time data pipelines for contact center events and agent dashboards
- Collaborate with backend and frontend teams on custom UIs and tools
Job description for Full-Stack Developer
Full-Stack Developer(Integration-Focused)
At WestLink, we’re more than just a software development agency—we’re your strategic partner in innovation. Driven by an entrepreneurial spirit, we go beyond conventional development to craft exceptional, high-impact software solutions. Our team is creative, adaptive, and accountable, always anticipating client needs and delivering results that exceed expectations.
About the Role
We are seeking experienced and driven developers to support transformative call center initiatives leveraging NICE CXone and/or Amazon Connect. The ideal candidates will bring a proven track record in cloud contact center engineering, systems integration, and infrastructure deployment within enterprise environments. You’ll be a critical part of our client’s efforts to modernize and optimize customer experience operations through intelligent automation, deep integrations, and scalable cloud-native architecture.
Responsibilities of Full-Stack Developer:
• Build scalable middleware and dashboards connecting CRMs, contact centers, and analytics platforms
• Design real-time data pipelines for contact center events and agent dashboards
• Collaborate with backend and frontend teams on custom UIs and tools
Key Skills of Full-Stack Developer:
• Strong proficiency in Node.js, Python, or Java
• Experience with WebSockets, RESTful APIs, and third-party integrations (e.g., Twilio, Five9)
• Frontend framework experience (React, Angular, or similar)
• Familiarity with customer support platforms and agent tooling
Qualifications of Full-Stack Developer:
• 3–7+ years of relevant development or cloud engineering experience
• Hands-on experience with at least one: NICE CXone or Amazon Connect
• Familiarity with CRM/contact center data flows and customer service operations
• Experience working in Agile teams and CI/CD environments
• AWS or NICE certifications (preferred)
What We Offer
• Opportunity to work on high-impact transformation initiatives
• Collaborative and inclusive team culture
• Professional development and certification support
• Competitive compensation and benefits (customize as needed)
Job Types: Full-time, Part-time, Contract, Temporary
Schedule:
• 8 hour shift
• Monday to Friday
Work Location: Remote