Operations Supervisor

Based on the available information, here’s a comprehensive job description for the Operations Supervisor position at Securitas Security Services USA, Inc.:

Job Title: Operations Supervisor

Location: [Location Not Specified]

Salary: $50,000 per year, plus a $500 monthly car allowance

Job Summary: The Operations Supervisor manages a shift and/or segment of guarding operations across multiple sites. This role involves supervising field supervisors and security personnel, ensuring adherence to post orders, coaching and training staff, and supporting branch operations through administrative procedures. citeturn0search0

Key Responsibilities:

• Team Leadership & Supervision:
  • Supervise and coordinate activities of security personnel, including guards and security operators.
  • Manage staff schedules to ensure adequate coverage and optimal security at all times.
  • Conduct regular briefings and training for security staff on emergency procedures, safety protocols, and incident response.
• Access Control & Facility Security:
  • Oversee the implementation of access control measures to secure facilities and restricted areas.
  • Monitor the use of security equipment, including CCTV systems, alarms, metal detectors, and access control systems.
  • Conduct regular security audits and inspections to identify vulnerabilities and recommend improvements.
• Incident Management & Response:
  • Respond promptly to incidents, such as security breaches, thefts, or emergencies, and coordinate appropriate actions.
  • Conduct initial investigations into incidents and prepare detailed reports for senior management.
  • Collaborate with law enforcement and emergency responders as needed.
• Policy & Compliance Enforcement:
  • Ensure all security protocols and procedures are followed by security personnel.
  • Maintain compliance with company policies, safety regulations, and local laws.
  • Regularly review and update security policies and procedures to reflect best practices and emerging threats.
• Communication & Reporting:
  • Serve as a liaison between security staff and senior management, communicating key issues and developments.
  • Prepare and present reports on security incidents, key performance metrics, and trends to senior leadership.
  • Communicate effectively with stakeholders regarding ongoing incidents and security concerns.
• Risk Assessment & Mitigation:
  • Conduct regular risk assessments to identify physical security vulnerabilities and threats.
  • Develop and implement mitigation strategies to minimize risks and enhance safety measures.
  • Coordinate and participate in emergency drills and safety training sessions.

Qualifications:

• Education & Experience:
  • High school diploma or equivalent; a degree in Criminal Justice, Security Management, or a related field is preferred.
  • Minimum of 3-5 years of experience in physical security operations, with hands-on experience in supervising security personnel.
  • Experience in crisis management and incident response is preferred.
  • Security certifications (like ASIS PSP or CPP) or law enforcement/military background are advantageous.
• Skills & Competencies:
  • Understanding of security operations and supervisory practices.
  • Strong planning, organizing, and leadership skills.
  • Excellent oral and written communication abilities.
  • Strong customer service orientation.
  • Ability to interact effectively at various social levels and across diverse cultures.
  • Proven ability to take initiative and achieve results.

Working Conditions: The role requires maintaining composure in dealing with authorities, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. The position may also require undergoing and meeting company standards for background and reference checks, controlled substance testing, and behavioral selection surveys. citeturn0search0

Why Securitas? Growth is not just a possibility here—it’s a guarantee for those who show dedication, drive, and uphold our core values. We are seeking an Operations Supervisor who is ready to make a difference, support our District Manager, and lead key projects to success. citeturn0search6

If you are ready to take on this challenging and rewarding role and be part of a performance-driven culture of purpose, execution, and belonging, we want to hear from you. Be part of our journey to make the world a safer place.

Note: This job description is based on information from various sources and may not reflect the exact details of the specific position listed on LinkedIn.