The Personal Shopper role at Sam’s Club involves developing and supporting membership by providing information on benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and striving to meet membership goals. The position also includes fulfilling member orders by reviewing them, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order accuracy, securing items until members arrive, and following up on out-of-stock merchandise to meet member needs. Additionally, the role requires maintaining facility safety by adhering to all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, and reporting unsafe situations to management. Providing member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company’s products and services is also a key responsibility. The position requires compliance with company policies, procedures, and standards of ethics and integrity.